Zoosk Reviews

Zoosk is the social media site of the online dating world. It first started life as a Facebook app and has just grown and grown from there – and continues to now.

It’s designed to draw in information from your online profiles to make getting started super quick and easy. There are loads of people all over the world using it, so there’s no doubt it’s popular. But how does it rate when we give it a close look?

We’ve done the research for you – learn how much Zoosk costs and register for a Zoosk free trial to get started. Find our detailed Zoosk reviews below to see what it’s all about.

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Is Zoosk Any Good? Our Recommendation Upfront

Is Zoosk a good dating site? Zoosk gets a 3.6 out of 5 – just. Zoosk is a good middle-ground for people that want more than a hookup but aren’t looking to immediately get married.

The biggest downside is that because of its social media roots, it’s quite hard to find longer-lasting relationships. There are a lot of people taking advantage of the fact it’s easy to use and familiar, and are looking for something more casual.

There are also a number of spammy profiles that make you wonder why you’re on the site, to begin with. With 40 million members in over 80 countries, it’s difficult to decipher the real users. However, the platform does combat this with a verification system to show the real users.

That being said, the messaging service is one of the best around. So it’s easy to use wherever you are and however busy your life is. The design of the website and app are pretty modern. Both emphasize engagement and interaction. And it’s great that right after creating an account you can start ‘liking’ people so that the algorithm can get an idea for your preferences.

We also like that Zoosk has a large and diverse membership base. This makes Zoosk a good option for seniors as well as younger age groups. There is someone for everyone on the app – age, religion, lifestyle.

The pricing structure on Zoosk is also on par with other dating sites, but not competitive as we would like, especially when it comes to the coin system.

For the ease of use, intuitive design, and pick-up-and-go style, Zoosk is definitely worth trying with the free trial to see if you like it.

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Overall Zoosk Dating Site Rating

Zoosk Pros and Cons

Pros of Zoosk

  • Super easy set-up
  • Verified profiles.
  • You don’t have to fill out any long questionnaires to get matches, as your site uses a behavioral matchmaking system.
  • Your matches can be broadened or refined to taste.
  • Messaging is really quick and easy.
  • Diverse membership base
  • Intuitive and modern design.
  • Effective search tool.
  • Quick sign-up process
  • Live streaming and virtual dating

X Cons of Zoosk

  • A lot of the better features require Zoosk coins, which come at an additional cost. This is especially the case with Carousel – which entices you in with interesting profiles but won’t allow you to connect without coins.
  • Serious relationships are harder to find on Zoosk as there are a lot of people looking for more casual hookups.
  • The website doesn’t feel as premium as other dating sites, even though it costs about the same.
  • If you want to read or send any messages, you’re going to have to pay for a subscription..

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Zoosk Review Table of Contents

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Fast Facts About the Zoosk Dating Site

  • Site Name: Zoosk (Zoosk.com)
  • Paid or Free: Both options available, limited capabilities with free membership
  • Average Sign-Up Time: 20 to 30 minutes
  • Paid Membership Pricing: Starting at $12.49 per month
  • Unique Facts and Figures About the Zoosk Website:
    • 40 million members worldwide.
    • Available in 80 countries and 25 languages.
    • 3 million messages are sent every day.

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Tell me about the Zoosk app

According to their website, the Zoosk app is the number one dating app available on the Apple App Store. It’s pretty sleek and easy to use on the go, so it’s easy to see why.

It’s available for both iOS and Android and does almost the same job as the desktop version, which is really handy. You can’t see profile insights though. You’ll need the desktop for that.

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The Editor’s Review

amy-editor-photo“Zoosk is an online dating site and app that delivers ease of use and practicality for singles. It achieves this ease in many ways to help you find your ideal match.

With sign up, it takes the online profiles from the social media accounts you already have and integrates this information with your Zoosk account. And instead of having a lengthy questionnaire to understand your match preferences, the algorithm learns everything about you and your likes and dislikes as you use the app.

I also like that you can cast a net as wide or small as you want with preferences that can be broadened or refined. This gives you the chance to match with people depending on their location, age range, religion, ethnicity, children, and more.

One of the downsides is that you have to pay to read and send messages. In comparison with other apps out there such as OkCupid, Tinder, and Bumble – there are free options that let you read, send and receive messages. With that being said, the price point is on par with the other dating sites and it’s also a bit easier to navigate.

Over the last decade, the Zoosk dating app has streamlined its tools and created innovative ways to connect people. If you’re thinking of giving Zoosk a try, you can join for both free and paid features and customize your experience to your dating preferences.”

– Amy Pritchett, Chief Editor of MyDatingAdviser.com

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Real Life Zoosk Reviews

Here are some real Zoosk reviews taken from TrustPilot:
“I am delighted to say that Zoosk found me a match in my one and only month’s subscription. I met a wonderful Lithuanian woman just in time for the 2nd date on Valentine’s night. We spent the next day together and already have lots of plans for more. I don’t think I’ll be needing a dating app again. Sorry, Zoosk!”

– From uk.trustpilot.com

Are there any good, quality matches on the Zoosk dating site?

Zoosk has made it easy to create a profile, meet other people and cast a wide net for potential matches. There are 40 million members across 80 countries as well as support in 25 languages to make it convenient for you to find someone special.

The demographics of Zoosk include a crowd with an average age of 27 and 24. If you are over 50, don’t get shied away. There are older people on the app too and Zoosk is a good option for seniors too.

The gender split is 48 percent male and 52 percent female. With a nearly even gender split, it makes Zoosk a great option for men and women who want lots of options. Most dating sites have an overwhelming majority of male users.

Zoosk is also gay, lesbian, and queer-friendly with a wide range of ethnicities, religions, and backgrounds — depending on the region.

Although Zoosk has an impressive membership base, it should be taken with a grain of salt. We did find a lot of dead or fake profiles when trialing the app and it does make up a portion of the millions of members on the site. They do have a profile verification process, but we still encountered a number of questionable profiles using Zoosk.

Despite some of the fake accounts, there are obviously many success stories and active members on the platform. It’s just something to keep in mind if someone doesn’t message you back. Or in the case that you get spammed with shady and phony advertisements.

You can avoid fraudulent accounts by looking for the green check marks on profiles that prove that they are verified. But it doesn’t mean that the spam accounts will ignore you.

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How does Zoosk work?

Zoosk uses a behavioral matchmaking engine and algorithm to help deliver you with better matches through your actions. It takes into account who you like, message and wink at. This saves you the time of filling out a long questionnaire to determine potential matches. It also means that there are more suggestions for matches that you’re actually into.

Zoosk operates like a social media dating site. You’re free to browse through profiles you’re interested in. You essentially create your own matches through SmartPick introductions, which uses behavioral matchmaking.

If you’re used to using social media then you’ll find this incredibly easy to use. Everything will feel familiar. Although, even if you’re not a big social media user it’s unlikely you’ll struggle as Zoosk is really easy to navigate and quick to set up.

Sign-up couldn’t be easier, especially if you have a Google or Facebook account already. You can sign in to one of those existing internet accounts, answer a couple of short questions about yourself (height, body type, etc.), and then you’re free to start browsing profiles. That’s it!

Your profile picture is uploaded from your existing Google or Facebook account. Setting up a profile is very easy to do and only takes a minute or so. You can also add more details on your profile about your perfect match, ideal date, and interests. Zoosk also takes your interest and likes from Facebook and populates them throughout your profile.

Zoosk profiles are generally of good quality. The pictures are large and easy to view, and the fact they can be verified is a really good step forward. It does depend a little bit on the user though. If they’ve filled out the additional questions then you’ll get a great feel for who they are. But if they haven’t, you’ll have to dig deeper yourself.

If you’re interested in someone on Zoosk, there are many ways to express your interest. Once you find someone you like, go to their profile and from here you can send a message, smile, or even like their profile.

The messaging system on Zoosk is quite impressive. To send messages, you need to be subscribed and it does feel like it’s worth the money. You can message within each profile card and you don’t have to leave the page to reload another to send one. You are even given potential “icebreakers” to help you come up with something witty to say.

Please note that features like messages and chatting will require a paid subscription and both paid subscribers and free members may be required to purchase Zoosk coins to unlock the premium features. This includes connecting with people who have shown interest in you on Carousel.

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Are there any great features?

SmartPick introductions. This is Zoosk’s scientific matchmaking service (ZSMS), and offers a daily introduction to potential matches.

Carousel. This feature allows you to look at other singles’ profiles and decide if you like them by selecting ‘like’, ‘dislike’, or ‘maybe’. They’ll get a notification to let them know if you’ve both selected ‘like’ so you can start a chat.

Coins. If you’re a subscribed member, you can buy Zoosk coins for an additional price. That gives you access to additional features.

Boost. This puts you in front of other profiles in messages, search results, and Carousel so you stand out and have a better chance of being seen.

Carousel. Gives you a rapid-fire look at profiles in a Tinder-like manner. You can’t scroll through more photos or read their profiles, but instead, you can like or dislike people until you run out of members.

Hide and Seek. You can control how much other users see, from being invisible to being able to view their profile without them knowing.

Messages. This is the most direct way to introduce yourself and let them know you’re interested. Send a message by writing your message in the message box and sending it.

Smiles And Likes. Smiling at someone or Liking their profile is a great way to let them know you’re interested. Once you select ‘Smile’ or ‘Like’ a message will be sent to them.

Virtual gifts. Buy virtual gifts to message singles to show your interest.

Read receipts. Delivery confirmation when someone opens your message.

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Tell me about customer support.

If you can’t find what you’re looking for or have a question, you can message Zoosk through their contact form. This will get you directly in touch with the Zoosk customer support team. Ideally, there would also be a live chat or phone option to get in touch. When we got in touch, they did a great job answering our questions.

They also have some really useful FAQ pages too, so you’ll find almost any answer you’re looking for if you have any questions.

Is Zoosk safe?

Zoosk offers a number of ways to verify profiles. This process is just as easy as setting up an actual profile. You can verify profiles by photo, phone number or Twitter account.

If you choose to do it via photo verification, this will let other users know that your pictures are a true representation of you. All you have to do is take a short video which will then be monitored and verified by the Zoosk team. You’ll then get a verification badge to let other users know that it’s really you.

Whilst not foolproof, it’s a great step towards maintaining internet safety. Most Zoosk profiles are verified through your social media sites, so it’s quite hard to fake a profile. And there’s a block/report feature if there’s someone you’re suspicious of.

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Does Zoosk offer a free trial?

Yes, Zoosk offers a free trial. If you want to try it out, you can sign up right away for a Zoosk free trial. With a free Zoosk account, you can use the advanced search filters to find someone special and send them likes.

With a free trial, you can see what the members on the platform are like. You can browse profiles to get an idea of the people on Zoosk. You can also set up your own profile and see who’s interested in you too.

With a free trial, you can send unlimited likes and smiles and search through other members. You will also receive daily matches and can purchase coins if you want to enjoy some more premium features. You can also respond to members with a paid premium account.

Keep in mind that the free trial is limited to exchanging a few messages and sending likes. Messaging is only free during the 7-day trial period. After that, if you want to enjoy chatting with your matches, you will need to pay for Zoosk.

If you want to enjoy messaging with no restrictions, then you’ll need to become a premium member on Zoosk. With the premium membership, you will get advantages such as messaging and getting partner recommendations to increase your chances of meeting someone.

Here are the features you get with a free trial on Zoosk:

  • Account registration
  • Profile creation
  • Send smiles and hearts
  • Access Carousel
  • View full profiles

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How Much Does Zoosk Cost?

You will need a paid membership if you want to message people. With the free basic account, you can only browse and like other members. If you want to read or send messages, you will need to pay for a Zoosk subscription.

With a lower-tier premium account, you can only send and receive a limited amount of messages until you need to pay more. To unlock more premium features, Zoosk will prompt you with in-app purchases of “coins”. This is an optional and additional cost on top of the membership fee.

Zoosk offers four different payment options and this may vary depending on where you are in the world. We’ve broken down Zoosk prices below.

Zoosk Cost

Subscription Length Monthly Price Total Price
Starter 1 month$29.95 (one payment)$29.95 total
Light 3 months$19.98 per month$59.95 total
Classic 6 months$12.49 per month$74.95 total
Comfort 12 months$12.49 per month$149.88 total

With a Zoosk.com subscription, you have access to the following features:

  • Send messages to other singles.
  • Access to SmartPicks, the behavioral matchmaking system.
  • Purchase Zoosk coins, which give access to premium features.
  • Browse incognito mode
  • Use the chat feature
  • See who likes you

All payments are taken as one lump sum. And be aware – your subscription renews automatically unless you cancel it before its end date.

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What are coins on Zoosk?

Zoosk coins are virtual coins that you can purchase to unlock and access premium features. For example, you can purchase coins to buy virtual gifts, to send special messages to matches, or to have your profile highlighted on the platform.

Coins are optional and you don’t have to buy them. There are also ways to earn coins for free by using the platform, recommending it to friends, and becoming friends with the service on Facebook. Keep in mind that coins are an additional cost on top of membership fees.

Although the Zoosk dating app feels very modern and user-friendly, the coin system seems a bit outdated.

Zoosk Coins (optional):

  • 180 coins: $19.95
  • 480 coins: $39.95
  • 1800 coins: $99.95

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Zoosk Payment Methods

Zoosk payment methods include the following: debit card, credit card, PayPal or PayPal Express, Amazon, iTunes, Google Play, bank transfer, check, iDeal, SEPA bank transfer, Boleto, Sofort, or Giropay. Visit the subscription store to view the payment methods for your location.

Zoosk FAQ table of contents

What Is SmartPick On Zoosk?

This is a cool feature that matches you up with other profiles; each day you get sent matches and you can decide whether you’re interested or not.

If you both rate each other with a heart, then you’ll be notified and can contact each other. But if one or both of you rate the other with an ‘X’, then your answer will stay private and you’ll move on to another user.

The more you use the site, the more Zoosk will take into account ‘Behavioural Matchmaking’, which serves up better matches through the people you’re engaging with and looking at.

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How Do I Change My Search Settings?

If you want to change your search settings, you are able to use advanced search filters to create and save up to six custom searches. To create and save custom search with the advanced filters, follow the steps below for the device you’re using.

How to change Zoosk search settings from your computer’s web browser
1. Go to zoosk.com and log in to your account
2. Select Search from the left navigation
3. Click the blue Edit Search link in the top right of your screen (found underneath the grey NEXT button)
4. On this page you can now change the age range, location, and distance of your search or select Advanced Search to see more options like kids, relationship history, religion, and more
5. After choosing the advanced search filters you want, save your search by selecting the check box next to the ‘Save this’ search and giving your search a name
6. Once you’re finished, select the blue ‘Search’ button which will save and apply the filters you’ve chosen

How to change your search settings from the iOS app and Android App
1. Open the Zoosk app
2. Select the menu icon at the top left corner of your screen
3. Tap the Filter icon
4. Select ‘Create new’ and select your preferred Age range and Distance
5. Select the blue ‘Save and Search’ button, give your custom filter a name and select ‘Save and Search’. This will save and apply the filters you have created.

Keep in mind that the advanced search filters only apply to Search and will not change who you see in your SmartPick introductions or in Carousel.

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Can I Search For Zoosk Members By Username?

If you want to find the profile of someone you matched with before, you can look through your Connections, Views, or Messages to find them again.

If you haven’t been in contact with this person and only saw them in your search results or somewhere else on Zoosk you are unfortunately not searching for a member by username.

How Do Views Work?

This is a special feature that allows you to know who viewed you. This feature is useful because it allows you to flirt with other members who checked you out and maybe who were too shy to say hi straight away. Older views are removed from the list after a while to keep the list manageable.

Views are created when other members interact with any information on your profile. This might include your photos or dating profile information.

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How Can I Add Or Remove Someone As A Connection On Zoosk?

Adding someone as a connection is the perfect way to let them know you’re interested. When you send a message, smile, or like them and they respond back they will automatically become a connection.

If you decide you’re no longer interested in this person, you have the ability to remove them as a connection.

How to remove connections from a laptop or computer
1. Go to zoosk.com or through Facebook
2. Select ‘Connections’ on the left-hand side
3. Select the profile image of the connection you want to remove and this will pop up a menu
4. Select ‘Remove Connection’ and then click ‘Yes’ to confirm[/expand]

How to remove a Zoosk connection from an Android or iOS device
1. Log in to Zoosk through the app
2. Go to the profile you want to remove from your connections
3. Select the three dots on the top right of your profile
4. Select ‘Remove Chat Permission’ from the list of actions[/expand]

How to remove a connection from the mobile site on your smartphone
1. Go to t.zoosk.com
2. Select the Menu (4 lines) at the top left
3. Tap on ‘Connections’
4. Click the profile of the connection you want to remove and this will pop up a menu
5. Choose ‘Remove Connection’ from the list of actions and then click ‘OK’ to confirm

After you have removed a Connection, this person will no longer appear in your list of Connections.

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How Can I Find And Connect With Other Singles On Zoosk?

There are many ways to find and connect with other singles on Zoosk. The more you use Zoosk, the more information on Behavioural Matchmaking technology will have to help find singles you’ll click with.

– Search: This allows you to discover people you might be interested in.
– Online Now: a great way to chat to someone right away.
– Carousel: a great feature that quickly connects singles who are interested in each other. If you and another member both say yes to each other then this creates a Mutual Match and they’ll show up in your ‘Connections’
– SmartPick: This is smart and learns from your “❤” and “X” votes to make better matches in the future. Your matches can also be improved by answering the SmartPick Survey
– Super Send: A way to introduce yourself to other singles at once. Choose a message as an ice breaker and Zoosk will send it to other members. Once someone messages back, you can view their profile and start chatting.

Can I Send Messages On Zoosk For Free? Is There A Zoosk Free Trial?

You can message other profiles if you’ve paid for a membership, but if you’re on a free trial all you can send is a wink.

How To Send Messages On Zoosk?

Overall, Zoosk’s messaging service is pretty good. There are a series of icebreaker questions you can use if you’re not sure what to say, or you can dive right in with your own unique message. You can also buy virtual gifts to really show you’re interested.

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What Does A Smile Mean On Zoosk?

Smiles and Likes. Smiling at someone or Liking their profile is a fun way to let him or her know you’re into them. Once you select Smile or Like, a message will be sent to that person.

What Is Auto-Reply On Zoosk And How Do I Set Mine Up?

Auto-reply is a Zoosk feature that gives you the ability to respond to the Smiles you receive. With Auto-Reply your message is automatically sent to someone sending you a smile. With this feature, you don’t have to respond to the Smile yourself and you can encourage those who Smile at you to send a more personalized message. You can also select the option not to receive Auto-Replies.

How to set up or edit your Auto-Reply from your computer
1. Go to zoosk.com and log in to your account
2. Select your Zoosk display name at the top right corner of your screen.
3. Select Account Settings from the drop-down menu. This will take you to your account page.
4. Click ‘Auto-Reply’ in the left navigation. You will be taken to the Auto-Reply page and here you can turn your reply on and off and also set your message. You can also select to not receive Auto-Replies.

How to set up or edit your Auto-Reply from the Zoosk app or from the t.zoosk.com website on your phone
1. Go to the Zoosk app
2. Choose the menu icon in the top left corner
3. Click on the gear icon on the upper right screen
4. Click ‘Auto-Reply’ and this will take you to the Auto-Reply page where you will be able to turn your reply on and off and also set your message. You will be able to choose to not receive Auto Replies.

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What Is Super Send And How Can I Use It?

Super Send is a way to introduce yourself to many singles at once. All you have to do is choose a message to break the ice and then Zoosk will send it to other members for you. If people are interested in connecting, then they will message you back and you can start chatting together.

To find Super Send:
– From your computer’s web browser select the white heart icon to the right of the Zoosk logo to open the ‘Promote Yourself’ menu and then click the red ‘Super Send’ button.
– From the app on your mobile phone select the lightning bolt icon in the top right corner of the app.
– From the web browser on your mobile phone or touch device click the lightning bolt icon at the top right corner of the screen.

How Can I Add Or Edit Interests On My Zoosk Profile?

It’s important to keep interests updated on your profile since this will tell potential matches what you’re all about.

To Add or Edit your interests from a laptop or computer follow these steps
1. After logging into your profile, click on your profile picture at the top right of the screen
2. Select ‘My Profile’
3. Navigate to the bottom where the ‘Interests’ section is found
4. Select ‘Add’ in the right corner and then type to search for the Interest you would like to add to your profile. Click ‘Save’ at the bottom right.
5. If you would like to remove interest from your profile, select the ‘X’ in the red circle at the top right.

To Add or Edit your interest from the Zoosk Android app or the Zoosk iOS app
1. Select the three lines in the top left corner
2. Select your photo
3. Navigate to the bottom where the ‘Interests’ section is found
4. Tap Edit/Add and then type to search for the Interest you want to add to your profile. When your ‘Interest appears, select the picture and that Interest will be added to your profile
5. To remove an interest, tap ‘Edit’ and then click the picture of the interest you want to be removed

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How Does The SmartPick Feature On Zoosk Work?

Your profile offers you features that help increase your ability to contact other members. One of these features is the Zoosk SmartPick feature which evaluates compatibility between Zoosk members. SmartPick is smart and learns from your “❤” and “X” votes to help make better match recommendations for you in the future. You can improve match results by answering the SmartPick Survey.

Here’s how SmartPick works:
1. Review the profile that was selected for you based upon your profile (these selections are time-sensitive so do this as soon as you can)
2. Decide if you want to vote “❤” or “X”
3. Your vote is private unless you and your match both vote “❤”. If this happens you will get the good news by email and also a message in your Zoosk inbox
4. SmartPick is adaptive. Review your matches and vote every day since SmartPick will learn about your preferences over time to find you the best match possible

What Is Carousel And How Do I Use It?

The Carousel is a feature that was created to allow users to see the photo and age of other members and allow them to decide whether they would like to meet you. If you are looking at possible future matches on Carousel and are interested in someone then select ‘yes’ or ‘maybe’ to send another member a notification stating you would like to meet them and ask if they would like to meet you. If you are not interested in another member on Carousel then simply select ‘no’ and move to the next person.

If both you and another member select ‘yes’ this creates a Mutual Match. If you and that other person show an interest in each other, they’ll show up in your ‘Connections’.

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What Is Hide & Seek On Zoosk?

Zoosk offers subscription upgrades such as this one that allow you to enjoy premium features for an additional price.

Hide & Seek allows you to control the attention you receive with three levels of visibility:
1. Hide: Hide your profile so only people you message are able to see you.
2. Seek: Be fully visible and let people know when you view them.
3. Sneak: Be fully visible and check out people without letting them know when you view them.

How to purchase a subscription upgrade from your computer’s web browser
1. Go to zoosk.com and log in to your Zoosk account.
2. Select ‘Upgrade’ in the left navigation menu
3. Follow the instructions to select a subscription upgrade and enter your payment details

How to purchase a subscription upgrade from the web browser on your mobile phone or touch device
1. Go to t.zoosk, com and log in to your Zoosk account
2. Click the menu icon in the top left corner of your screen
3. Select ‘Upgrade’
4. Follow the directions to choose a subscription upgrade and enter your payment information

What Are Gifts And How Do I Send One?

To make someone feel extra special, you are able to use Zoosk coins to buy them a virtual gift. This is a fun way to stand out and let someone else know you’re truly interested.

To send a gift to someone, go to their profile and select the gift icon. This will open a selection of gifts where you can choose the one you like.

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What Is Boost And How Do I Use It?

Boost is a quick way for you to promote yourself to other members of Zoosk. After you’ve purchased Boost with Zoosk coins, you will be promoted in different places on Zoosk including in people’s messages and also in Carousel. The more you Boost, the more you will be highlighted and it’s a great way to get noticed faster and receive more views and attention from other members.

To find Boost:
– From your computer’s web browser: select the heart icon to the right of the Zoosk logo and click the orange ‘Boost’ button
– From the app on your mobile phone: click the lightning bolt icon in the top right corner of the app
– From the web browser on your mobile phone or touch device: click the lightning bolt icon in the top right corner of the screen.

What Is Zoosk Photo Verification And How Can I Get It?

This lets other members know that your photos are actually you. After you verify your photos you receive a Photo Verified badge.

Verify photos by going to the Verification section of your profile on a mobile device using the Zoosk app for iPhone or Android. Select ‘Verify Photos’ and you will be prompted to record a short video. After submitting your video, the Zoosk moderators will review it. The video will not be shared with anyone other than the photo moderators. After they verify your photo, you will get an email saying your photos are verified and that your Photo Verified badge has been added to your profile.

If your photos couldn’t be verified, it is recommended you try again and make sure your face is well-lit in the video and that your face is clearly identifiable in your photos.

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What Steps Should I Take To Protect Myself While Dating Online?

Dating should be fun and safe. When you start using Zoosk, you should think about how to safely meet and interact with people. Your online safety is your responsibility and you should make it a top priority.

Zoosk does not routinely screen members or inquire into the background of its members. It also does not attempt to verify information provided by members or conduct criminal screenings of members.

For more information about staying safe on Zoosk, visit their Online Dating Safety Tips page to be safe while finding a meaningful relationship.

What Should I Do If I Have A Billing Question Or Concern?

If you need help with billing questions or have any concerns, contact Zoosk Customer Support. They can help answer questions about your subscription or coin purchases, deactivate your account, manage the renewal of your subscription and also help offer promotions and discounts to make your subscription more affordable.

How Do I Cancel My Subscription?

If your subscription is set to automatically renew, you can cancel your subscription by switching off automatic renewal. To do this, go to your Account Settings and click Subscription. If your subscription was purchased through a third-party account (like iTunes or Amazon) then your subscription must be canceled in line with that third party’s terms and conditions.

How to cancel your subscription from your computer
1. Go to Zoosk.com and log in to your account
2. Click on your display name at the top right corner
3. Select Account Settings from the drop-down menu
4. Select Subscriptions from the left navigation and this will take you to your subscription page
5. Click on Cancel My Subscription. You will be taken to a confirmation page and asked why you are leaving.

How to cancel your Zoosk subscription from your mobile
1. Open your mobile browser and go to t.zoosk.com and log in to your account
2. Click on the three lines in the top left corner
3. Click on the gear icon close to your nickname
4. Click Subscription
5. At the bottom of your screen click Cancel Subscription and follow the instructions

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How Do I Cancel My Subscription Through An Apple Device?

If you purchased a subscription with an Apple device or iTunes, Apple requires you to cancel your subscription through the App Store. To do this you need to:
1. Click on Settings
2. Scroll until you find iTunes and App Store and click
3. Click on your email address or Apple ID
4. Click on View Apple ID
5. Scroll down and click on Subscription
6. Find and click on your Zoosk Subscription and click Cancel Subscription
7. Click confirm

After you have followed these steps your subscription will expire at the end of the billing cycle.

Why Am I Being Asked To Subscribe Again If I’m Already A Subscriber?

If you are already subscribed to Zoosk and are being asked to subscribe again, it’s probably because you logged in with a different email address than the one that you subscribed with.

To check you are logged in with the correct email address simply do the following:

1. Discover what email address you’re logged in with by visiting your settings and going to the account page.

2. Log out of your Zoosk account and back in with any other email addresses you might have used to subscribe.

If you tried to log in with other email addresses and still haven’t found the email address you originally subscribed with then you might need additional help. Contact Zoosk Customer Support for assistance.

How Do I Deactivate Or Remove My Account From Zoosk?

If you want a break from online dating, you can hide your profile by pausing your account. This will allow you to temporarily hide your profile from Zoosk and still keep your profile, connections, and message history for when you decide to give online dating another try.

If you are a subscriber that would like to deactivate your account, then you will need to first cancel your subscription. If you are not subscribed and would like to deactivate a Zoosk account then follow the steps below.

Deactivating your account from your computer
1. Go to Zoosk.com and log in to your account
2. Select on your Zoosk display name in the top right corner of the screen
3. Click Account Settings from the menu and this will take you to your account page.
4. Next to Account Status, select Edit.
5. Select Deactivate and this will take you to a confirmation page.
6. Confirm your choice by clicking Deactivate Zoosk Account.

Deactivating your account from your mobile through the Zoosk Android App
1. Open the Zoosk app on your phone
2. Select on the three lines menu at the top left corner
3. Click to the gear close to your nickname
4. Click Account
5. Click the pencil close to your Account Status
6. Tap Deactivate and follow the directions

Once you deactivate your account, you will lose your subscription benefits and your profile will not be visible to other members. If you decide to use Zoosk in the future, you can reactivate your account by logging into your account using your email address and password.

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How Can I Pause My Account And What Will Happen When I Pause It?

If you decided you want a break from online dating for a bit, the pause feature will let you temporarily hide your profile from Zoosk and still retain your connections, message history, and profile for when you decide you want to give it another go.

When you pause your Zoosk account:
– Your profile will be hidden from Zoosk and won’t be shown to any other Zoosk members until you unpause
– You won’t be able to receive messages or communications from members
– You can keep message history, connections, and profile
– If you’re a subscriber, your subscription remains active
– You won’t receive emails or notifications from Zoosk or members. You will still receive messages about subscription renewal and reactivating your account.

How to pause your Zoosk account from a computer:
1. Go to Zoosk.com and log in to your account
2. Click on your Zoosk display name found in the top right corner of the screen
3. Select Account Settings from the menu and this will take you to your account page
3. Next to Account Status, select Edit
5. Select Pause Account and follow the instructions to pause your account

How to pause your Zoosk account from the Android app and iOS app:
1. Go to the Zoosk app
2. Select the menu icon in the top left corner of the screen
3. Click the gear icon to go to your Settings
4. Tap on Account
5. Click the pencil icon close to Account Status
6. Click Pause Account and follow the instructions to pause your account

I Want To Cancel My Zoosk Subscription Purchased On An Apple iPhone, IPad, IPod, Or Through iTunes?

If you purchased a subscription on iTunes or an Apple device, Apple requires you to cancel your subscription through the App Store.

To cancel your Zoosk subscription on an iPad, iPhone, or iPod, follow these steps:
1. Select Settings on your Apple device
2. Scroll to iTunes & App Store
3. Select on your Apple ID/ email address
4. Tap View Apple ID and then enter your Touch ID password
5. On the Account Settings page navigate down and click ‘Subscriptions’
6. Select your Zoosk subscription
7. Click ‘Cancel Subscription’ and then click ‘Confirm’ on the ‘Confirm Cancellation’ pop-up.

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How To Use Zoosk Without Paying?

With a free trial, you can preview the site and view other profiles including their picture. You can’t message anyone without a subscription, though.

Is Zoosk For Seniors?

Is Zoosk for seniors? Yes, there are lots of seniors on Zoosk. We think it’s a great option for a quick beginner’s experience. It’s simple to set up a profile on Zoosk. If you’re a senior looking for a casual fling, then it’s a good option since it’s speedy and user-friendly. Other dating sites like eHarmony take more time to set up and might be better for seniors looking for something more serious.

Zoosk also uses its behavioral SmartPick algorithm to fill your pool with users it thinks you might like based on profiles you have looked at in the past. It will then ask you what you think of the recommended profiles. It will adapt based on this feedback and provide better recommendations in the future.

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Is Zoosk Legit?

Yes, Zoosk is a legit dating site with 40 million users. A dating site is only as good as its membership, and Zoosk boasts millions of singles in a worldwide dating network.

What Is The Age Range On Zoosk?

Zoosk attracts mostly young people under the age of 44. The average age of users is around 24 and 27. However, as mentioned – there are members using Zoosk that are over and under this age range. Zoosk is for seniors, those in their 20s, and also teens. Keep in mind, the largest dating pool will be the 20-something age range.


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Amy Pritchett

Amy Pritchett

Amy is a relationship science expert, writer and dating coach. She understands that human connection is the motive and result of a meaningful life. She believes the purpose of relationships is not to have another who might complete you, but to have another with whom you might share your completeness.

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